About
Bite Terminator® wasn’t born overnight
In 1996, SWEPCO in Shreveport, LA noticed a rise in dog attacks among their many meter readers in the field. Seeking to minimize the likelihood of these attacks, SWEPCO began brainstorming. The concept of using some type of barrier device as dog bite prevention was not new but was seriously studied as a possible solution. The idea of an umbrella being utilized as a barrier between the meter reader and the attacking dog had surfaced and began circulating throughout management. This idea had many skeptics as to being effective and even being used.
Once the decision was made to implement this within the field, it immediately proved its worth when there was a remarkable reduction and virtual elimination of dog bites throughout the company’s meter reading department. Shortly after improvements were made to the design, this equipment soon became mandatory P.P.E. throughout the company and is still required today throughout AEP-SWEPCO. Today’s dog barrier has undergone significant changes and testing since the development of the first prototype 30 years ago. Bite Terminator® seeks to continually make improvements with the equipment that field personnel have trusted for 30 years and we consider ourselves to always be in the research and development stage. Safety is our standard and we believe there is always room for growth and improvement.
Every year in the United States, dogs bite an estimated 4.5 million people. About 885,000 of those individuals need medical treatment, and nearly 370,000 require care in an emergency department.
These numbers underscore the serious public health impact of dog bites and the importance of prevention and public awareness.
Our Team
Mark Chamberlain
President/Founder
Mark Chamberlain, President and Founder, is a trusted executive security advisor and former commissioned Deputy Sheriff with nearly 40 years of leadership in dog behavior, workplace street safety, and utility operations. Mark has trained more than 151,000 field employees across the United States and Canada and hasearned a reputation for delivering high-impact security, safety, and emergency preparedness solutions at scale. He provides discreet counsel to organizations and private clients who require elevated preparedness, trusted protection, and confident management of sensitive or high-staks situations.
Matt Chamberlain
Vice President/Sales Director
Matt Chamberlain has served as Vice President and Sales Director since January 2025. Having grown up in the business from an early age, he brings practical experience across operations, shipping andreceiving, and logistics. His background as a gas meter reader provides firsthand insight into the daily challenges utility professionals face and reinforces his commitment to effective dog-bite prevention. He also speaks from personal experience about the reliability of the Bite Terminator Dog Barrier®, which protected him from two potential bite incidents.
Victoria Chamberlain
Marketing Director/Customer Relations
Victoria Chamberlain has served as Marketing Director and Business Relations since January 2025. She has always had a natural sense of creativity with a big picture vision and an intuitive understanding of what is required for building long-lasting dependable relationships. Having studied graphic design and being an artist herself, she has a keen eye and interest in assisting Bite Terminator® in marketing through photography and social media platforms. Victoria is great at building and maintaining strong relationships with customers, ensuring satisfaction, resolving issues, and enhancing overall customer experience.
